Frequently Asked Questions
badjee FAQ — All Answers in One Place
From opening an account and bKash deposits to bonuses, cricket betting, and security — find detailed answers to all your badjee questions right here.
badjee is a trusted online casino and sports betting platform for players in Bangladesh. Whether you are a new player or an experienced bettor, you are likely to have plenty of questions. This page covers the most frequently asked questions — from creating an account and depositing money via bKash or Nagad, to claiming bonuses, understanding cricket betting rules, and playing safely. Browse by category below.
Account and Registration
Deposits and Withdrawals
Games and Gameplay
Bonuses and Promotions
Safety and Responsible Gaming
Account
To open an account at badjee, you need to provide an active mobile number, a valid email address, and your date of birth. The registration process is entirely online and takes only a few minutes. All information is securely stored on encrypted servers.
You must be at least 21 years old to open an account at badjee. This is a mandatory rule of our platform. Your date of birth is verified during registration, and accounts for those under 21 are not approved.
Go to the badjee Login page and click the "Forgot password?" option. Enter your registered mobile number or email and a verification code will be sent to you. Once you enter the code correctly, you can set a new password. If you have trouble, our support team is available 24/7 via live chat.
No, each player may only hold one account. Creating multiple accounts for the same person is a violation of badjee's rules and may result in bonuses being cancelled as well as the account being suspended. This rule is strictly enforced in the interest of fair play.
Identity verification may be required at badjee for secure transactions, especially for large withdrawal amounts. Submitting a scanned copy of your national ID card or passport is all it takes to complete verification. This information is completely secure and is used solely to confirm your identity.
Payment
Deposits from bKash to your badjee account are generally reflected in your balance instantly. In most cases the process completes within a few seconds to 2-3 minutes. If there is any issue, contact us via live chat with your transaction reference number.
The minimum deposit amount at badjee is ৳300 (the same across all payment methods). The minimum withdrawal amount is ৳800. These limits apply to all methods — bKash, Nagad, Rocket, Upay, and bank transfer.
Withdrawal requests from badjee to Nagad are generally processed within 5 to 30 minutes. This applies to all our payment methods. If your identity verification is complete and there are no issues with your account, withdrawals are processed as quickly as possible.
badjee does not charge any additional fees on deposits or withdrawals. However, bKash, Nagad, or your bank may charge their own transaction fees, which are determined by the payment provider's own policies. Check your payment app or bank for specific fee details.
Yes, both Rocket and Upay are supported payment methods at badjee. You can use them to make direct deposits and withdrawals. The minimum deposit of ৳300 and minimum withdrawal of ৳800 also apply to these methods.
For bank transfers, badjee also aims to complete processing within 5 to 30 minutes. However, it may take a little longer depending on the bank's own processing time. Major banks including Dutch-Bangla, BRAC, City, Islami, and Sonali Bank are supported.
Gameplay
Go to the cricket betting section at badjee to find direct match betting options during the BPL season. You can bet on various markets including match winner, toss, and top batsman. In-play betting is also available during live matches. Make sure your account has enough balance before placing a bet.
RTP, or Return to Player, is a game's long-term mathematical statistic showing what percentage of total wagers is returned to players on average. For example, a 96% RTP means an average of ৳96 is paid out for every ৳100 wagered. This is a long-term average — the result of each spin is completely random.
Yes, badjee is fully mobile-friendly. All slots, live casino, and cricket betting games can be played directly through the browser on both Android and iOS devices. No separate app download is required. The interface is optimised for mobile screens to ensure a smooth and easy gaming experience.
The live casino section at badjee gives you the chance to play in real time with professional dealers. Enjoy live roulette, blackjack, baccarat, and other games via HD video streaming. Games from trusted providers like Ezugi and Evolution Gaming are available.
badjee is committed to ensuring fair play. Our slots and casino games are sourced from internationally reputable providers such as PG Soft, Pragmatic Play, JILI, and Spribe, who use Random Number Generator (RNG) technology to keep every result fair.
Yes, betting is available at badjee for major international cricket tournaments including the T20 World Cup and IPL. Special markets are available for Bangladesh Tigers matches. For more details, visit the cricket betting page.
Offers
New players who open an account at badjee receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. For example, if you deposit ৳1,000, you get a ৳1,500 bonus — making your total balance ৳2,500. A 25x wagering requirement must be met to withdraw this bonus.
A wagering requirement means you must place a certain amount in bets before you can withdraw a bonus. The badjee welcome bonus has a 25x requirement. So if you receive a ৳1,500 bonus, you need to wager a total of ৳37,500 (1,500 × 25). Once this condition is met, you can withdraw your winnings.
badjee has four VIP tiers: Bronze (weekly cashback up to 0.2%), Silver (up to 0.5%), Gold (up to 0.8%), and Platinum (up to 1.0%). As you move up to higher tiers through regular play, you receive more weekly cashback and additional benefits.
VIP cashback is calculated based on your total net losses for the week. Cashback is added to your account at the start of each week at the percentage rate for your current VIP tier. Check your account dashboard for specific dates and amounts.
The badjee welcome bonus is capped at a maximum of ৳8,000. So if you deposit ৳12,000, the 150% calculation would come to ৳18,000, but due to the cap you will receive ৳8,000 in bonus — making your total balance ৳20,000.
Security
badjee uses SSL encryption technology to keep all your personal and financial information secure. Your information is not shared with any third parties. Read our privacy policy for full details.
badjee places the highest priority on responsible gaming. Our platform offers the ability to set deposit limits, self-exclusion (temporarily or permanently closing your account), and cooling-off periods. For more details, read the Responsible Gaming Guidelines.
To self-exclude, contact badjee's 24/7 live chat support or send a request to [email protected]. Both temporary (1 day to 6 months) and permanent exclusions are available. While an exclusion is active, you will not be able to access your account or place bets.
badjee's support team is active 24 hours a day, 7 days a week. Get instant help in Bengali via live chat — the chat option is available on every page of the site. To contact us by email, write to [email protected].
No, badjee is for people aged 21 and above only. We follow strict age verification measures to protect minors. If anyone under 21 attempts to register, the account will be rejected.
In the event of a rule violation, badjee reserves the right to temporarily suspend or permanently close an account. In cases such as bonus abuse, multiple accounts, fraud, or winnings obtained through dishonest means, winnings may also be forfeited. For full details, read the Terms and Conditions.
Still have questions?
Our expert support team is ready to help you in Bengali 24/7 — contact us via live chat or email.
Email: [email protected] | Support: 24/7 Live Chat & Email